What is personal information?
Personal information is any information that identifies you or by which your identity could be deduced. Throughout your relationship with Brock Medical Malpractice Law PC, you may be asked to provide certain personal information concerning you or other individuals (family members, witnesses, etc.). Examples of such information include name, date of birth, home address, phone number, occupation, details of your government-issued identification, health records and information, and tax and income information, amongst others.
Purposes for which personal information is collected
Brock Medical Malpractice Law PC collects, uses and discloses personal information for the purposes identified at the time of collection, or as otherwise permitted or required by applicable law, such as for the following purposes:
- To provide legal and other related services;
- To comply with our professional obligations, including the rules regarding client identification and verification;
- To establish and manage client relationships, including considering whether to establish such a relationship;
- For administrative, management, and business purposes such as to issue invoices, administer accounts, collect and process payments, fulfill contractual obligations, and to audit and protect our business operations;
- For any other purpose for which you have granted your consent.
How do we collect your personal information?
We collect information only by lawful and fair means, and not in an unreasonably intrusive way. Wherever possible, we collect your personal information directly from you, both at the start of a retainer and in the course of our representation.
Sometimes we may obtain information about you from other sources, for example:
- Health care facilities where you have received treatment;
- Your insurance company;
- Your employer;
- Your accountant;
- The Canada Revenue Agency;
- The Ontario Health Insurance Plan (OHIP).
Use of your personal information
We use your personal information to provide legal advice and services to you, and for administrative, management, and business purposes.
Disclosure of your personal information
Under certain circumstances, Brock Medical Malpractice Law PC will disclose your personal information:
- When we are required or authorized by law to do so, for example, if a court issues a summons;
- When you have consented to the disclosure;
- When the legal services we are providing to you requires us to give your information to third parties (for example, a structured settlement company) your consent will be implied, unless you tell us otherwise;
- Where it is necessary to establish or collect fees;
- If we engage a third party to provide administrative services to us (like computer program services);
- If we engage expert witnesses on your behalf;
- If we retain other law firms at your request and on your behalf.
How we protect your personal information
Brock Medical Malpractice Law PC takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification, or disclosure. Among the steps taken to protect your information are:
- Premises security;
- Paper information is secured in restricted areas;
- Electronic hardware is secured in restricted areas, and passwords are used on all computers;
- We have deployed technological safeguards such as security software and firewalls to prevent hacking and unauthorized computer access.
Access to personal information
You may request access to your personal information or request further information about Brock Medical Malpractice Law PC’s collection, use, and disclosure of that information, by contacting our Privacy Officer in writing or by email at:
Privacy Officer,
Brock Medical Malpractice Law PC
120 Collier Street
Barrie, ON L4M 1H4
info@brockmedmal.com
Website
Our website contains links to other sites, which are not governed by this privacy policy.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage, and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.